Reviews
The guys did a fantastic job...and put up with my nippy chihuahua
I had Regal to my house for before winter maintence and tune up. Last year i had Brad for my technician and this year was Brandan...They were both very pleasant, polite, and well informed young gentlemen...iI remember as a child, Regal was the go to company for my parents and will also be for me ..
Regal was fast, workmanlike and when fixing the leak, saw a clogged drain and helped me with that too!
Always professional always reliable.
Ben is very conscientious. He came early in the morning to fix a leak in the tank of our toilet. The entire tank had a hairline crack which became a large crack. He then went to get a new tank, and determined the replacement tank didn't fit. Then he installed a new toilet. It is perfect. All the work was completed in a timely manner. Thank you, Ben. You are professional and knowledgeable.
Seems to know what he's doing and friendly, explains a lot of things. His name was Dan, nice guy!
I cannot say enough about this company. I had a sump pump that the alarm went off to indicate to me that I had a problem. This happened on Saturday evening and we knew we couldn't get service until Monday. Our regular plumber, who we adore, does not do sump pump service.
I had never used Regal service before, but I will never need to look for another plumber/company for our well or sump pump. This company is Phenomenal++.
From the time I called and spoke with Kim, the receptionist, I knew I had selected a good company. Brandon, the technican, arrived and spoke to the service technician sales to get the part needed and the total cost. We received an add'l amount of $ off the total bill after Brandon spoke with him
Apparently, we did not receive the proper pump that should have been put in 20+ yrs ago. The total bill 20+ yrs ago was almost 2 x's my total cost for Brandon to place a new sump pump in and it is a much better quality and reputable name.
I can't thank Kim, Brandon and the service sales technician manager enough for their professionalism and their superior customer service! I will definitely recommend Regal service to Everyone ????.
With sincere thanks!
Kim Groff
10/12/2026
Thanks for coming at such notice--it was a definite concern for me...glad all things got working!!! Linda
Routine plumbing inspection.
Korry did a great job finding the leak and coming up with the solution. I was upset and disappointed that I was never told by the Regal plumber who installed the water filter system that the calcite needed to be replaced every so often. I was also disappointed why Regal didn't reach out every ten months or so to check the status of the calcite. I'm glad Korry is setting that up for me moving forward.