Reviews
Regal gives excellent service. Kevin did a good job. Was kind and explained everything
As always, we are very satisfied with Regal, especially with the work Brandon does, whether servicing or repairing. This time he repaired a small leak and installed a replacement part in our furnace. We appreciate that he sends us a heads-up text when he is on his way to service furnace. . Brandon works efficiently and in a timely manner. He is always very courteous and professional. Finally, a word about Regal staff overall - everyone at Regal is pleasant, courteous, and professional. Those who handle phone calls are super polite, pleasant, and helpful - always! We have been loyal customers of Regal since 1997.
Reagan showed up promptly on time and was quick to identify the problem. He also took some time to walk me through what caused the issue and how to prevent it in the future. Im normally frustrated with any sort of service professional, but this one was on point.
Brandon was great.came in, checked out the A/C unit, explained what was wrong and told me what he could try to do to fix the problem. Unfortunately, that didn't work, and my unit is really to old to repair economically. So, putting in a couple of window units until I can get Regal here to discuss the next steps!!
Thanks again Brandon!!
Peter Brady
Great people. Great work
Max is awesome and explained everything he was doing and why thoroughly. Thankful he kept at it and found the issue, and ended up being a big help!
Jacob arrived early, was attentive to detail, enagaing and informative as he explained the repair work that was necessary.
I am thankful for the exceptional service.
The only problem -- I was born in Pittsburgh ... and ... he's a Ravens fan. ((he's young ... he'll mature ... ))
Superb both technically and interpersonally.
Regal is terrific — and I type that as a customer who has high expectations.
Thank you.
Technician immediately identified several issues and solutions. Very knowledgeable and professional.
A pleasure dealing with Josh. New hot water heater installed. Thanks for your service.
5/2024. Kevin and Trey did a good job. I did not install the disposal properly - Kevin fixed it. Thanks.
Josh did a great job on PM of the furnace. Found a part nearly worn out, recommended replacement. Will get that done when part gets in.