Reviews
Great service Tech Brandon he was out within the hour. Explain what the issue was and had furnace running in 15min. Shout out to Brandon! Thanks again team Regal.
I had an issue with my furnace over night. I called the office this morning after they opened. The very nice young lady that answered the phone was able to schedule a tech to come out today. Brandon listened to what was going on did a quick inspection said that it needed a new nozzle and filter change. He gave me a price in which included the service call. He was able to do the service get the furnace running as it should. Very please with the service and professionalism. Thank you.
Update:
My first furnace service as part of the service plan. Brad the oil service technician came out this morning as scheduled. He changed the changed the filter, nozzle checked over the entire furnace. He suggested the exchanger to be cleaned. An extra $80.00 over the plan with discount. Definitely agreed it needed to be done. He did a great job explaining everything as he did it. He cleaned up after himself. I highly recommend them. Very professional and knowledgeable.
Update:
Had the plumber dept come out to fix washing machine hoses, he recommended replacement of shut off valves due to rusting, I very much agreed he did it very professional plumber was extremely happy. So happy I asked him to look at installing a shower pan upstairs he took pictures said they would get back to me. I felt that the ball was dropped by someone in the office. I sent in a note via a text to a number I had. Kim from the office called apologized for their mix up, she worked out a price quite a bit higher then I hoped for but I agreed. The same plumber and a helper came out. They did a wonderful job. Both knew exactly what needed to do they worked very well together as a team. They installed it and when I would ask questions about it they answered them for me. I felt I did the right thing calling them. Towards the end of the project I asked if they could install the 3 piece surround. He checked with the office got back with a price which was way out of the budget I felt comfortable with. They finished up the pan install cleaned up and we're on their way. I would recommend them for your hvac and plumbing projects.
Brandon was back in for the yearly Furnace check up. As always a pleasure to deal with Regal Plumbing.
Is Regal more expensive than some other places? Yes. Are they absolutely amazing at what they do? Also yes. I had to have my water heater replaced over the weekend and even with the after hours fee the price was more than fair. They were quick, explained everything, and did a great job at getting it installed properly. I trust Regal with almost everything that needs to be done in my home.
I have used this company for 30 years. They have always been attentive, quick to respond, and thorough when completing work. If there was ever an issue they usually returned the same day as call. Highly recommended!
Update 11/2023...still mostly happy with this company; excellent, quick, professional service....BUT.....900% markup over Amazon price for the toilet flush valve.....REALLY???!!!
Update 1/2024...quick replacement of bad sump pump. Great job by Kasim and Eric(?). They arrived on time and were done in an hour. Price was fair and inline with the last sump pump replacement 4 years ago(by another company). Thanks!
Update 1/2026. Upgraded back to 5 stars! I have used these guys for a number of more recent repairs/projects, from plumbing to a new HVAC system last August. Everyone from the front office staff (especially Amanda) to all the field service/install guys who have been here have been EXCELLENT! Knoweledgeable, caring, and positive. Thanks!!!
Friendly, professional service technician.
He fixed a longstanding problem.
Excellent work. Reasonably priced.
Scheduling was easy and my repair was able
to be scheduled the next day. Roger was punctual, communicated clearly, and professional. I was very happy with this experience, as I have been with past work with Regal.
We've been clients of Regal for over 10 years. We highly recommend their expertise with regards to heating, cooling, and plumbing services!
Technician was prompt, courteous, and knowledgeable !!
Answered early morning call was out by noon as promised. Explained parts were needed, and I will be contacted Monday to complete job. Tracy and Max were very friendly. Contacted me when parts were in . Installed new blower. Got part approved for warranty, only paid for install. I was very happy. Highly recommend. Will be using them in the future.
Needing a plumber is never good ????. Brad's efficient fix to a challenging problem, at a fair price, is greatly appreciated!
Last operation was a new boiler with on demand hot water. Works well after a few issues were tweaked.