Reviews
Very knowledgeable and pleasant tech. Explained how and why the tests that he did. Very thorough and professional. I am pleased.
Our AC system was purchased new in October 2025 but, was not working properly. Regal responded promptly to my service request even though we didn't purchase the system from them and I had just bought their service contract the day before. (HVAC company who installed our system went out of business at the end of 2025). Two skilled technicians arrived within an hour. They were very professional, courteous and answered every question I could think of. Most importantly, they did not make pie in the sky statements or promises. The resolution to the problem was not obvious because of a modification apparently done during installation that neither tech had ever seen before. It was not easy to diagnose. To complicate matters more, the temp that day was in the low 50s making it difficult to properly test the AC. The lead tech said the next day's forecast called for a high of 81. If it worked properly then, we'd know for sure they'd found and fixed the problem. If it didn't, i was to call right away and they'd come out again. As it turned out, our AC worked perfectly the next day. We are very satisfied with Regal.
Thank you! Your service team has always been great!
Friendly, on time, got the job done in a timely manner.
Roger was very professional. He took his time explaining the process he would need to go through to diagnose the location of the leak, as well as the necessary fix. I will definitely continue to utilize Regal for all of my plumbing needs.
The technician was very nice and explained things good.
Talked to Regal at the York builder's home and garden show. Josh, Amanda and all were very easy to talk to and understood our new gas line install needs. Work was done on time as scheduled. Technicians made sure the rest of our gas appliances were functioning as the completed their tasks.
Very nice tech. Worked quickly did a great job.
Regal has been great to work with. Technicians were knowledgeable and friendly. We would recommend them.
First time experiencing this company and let me tell you it's fantastic !! Josh came in and looked over my AC unit done what needed to be done , talked a bit , which I liked ?? very friendly guy and though at his job … I would recommend this company to anyone and everyone ??