Reviews
Ben was great!
Tec was on time very helpful and informative.
Friendly and very informative.
I have used REGAL exclusively over the last 15-20 years and have had them install a brand new efficient HVAC System and also various plumbing projects - they always do a great job for me - highly recommend them!
Great work done to perfection. Thank you guys for always coming through. You're awesome. Special thanks to Kevin and friend. Very neat and professional. I appreciate you guys so much!!
Furnace wouldn't kick on. Max was excellent and got us heat very quickly on a chilly day!
Regal plumbing and Brandon saved the day!!!!
Thanks you!!
I was able to get a same day appointment for a problem I was having. The technician was courteous and friendly. He determined the cause of the problem and helped to resolve it.
When our AC stopped cooling, we had someone on site the day after we called (which was very good, since this was after the first hot day of the year — I bet their phones were lighting up something fierce!) at the time we requested. We got a text with the photo of the tech who was going to show up (not needed, but indicative of concern about the customer's peace of mindfulness mind) and a heads up just before he showed up. Hector was very polite, efficient, and explained what might be wrong before he even started looking, based on our description. And yes, that was the fatal problem. (This was not a shock — when the system was tested by FF Kling last year, the tech warned us our AC was reaching end of life, so we knew if not this year, then soon.) This was late Friday afternoon, so we wouldn't get an estimator until next week... no, wait, Hector called around, somebody was finishing up in the area and would be here shortly!
This was our first full-blown service call with Regal, and we are very impressed.
The guys were great. The only problem that I had was that no one contacted me that they were going to be late. Not a problem they were late; just a notification would have been helpful.